Message from the President and CEO

Better Serving our Members with Student Loans and More Membership Eligibility

Your credit union at any life stage

From youth accounts to retirement planning, Southland aspires to be your preferred partner for all banking needs. We have made it a priority to offer solutions for every life stage. In this issue, we share success stories from some of our youngest Members who have Southland Jr. Savings or Teen Checking accounts. We are also proud to announce that the Credit Union can now serve students and graduates with Southland’s launch of student loans and student loan refinancing.

Southland Credit Union looks forward to maintaining its partnership with California State University, Long Beach by supporting Long Beach State Athletics and serving students at Southland’s new Long Beach branch near campus.

Expanding Membership

Southland is proud to announce a Membership eligibility expansion that now allows us to accept new Members who live, work, worship or attend school in any part of Los Angeles County. Previously, the Credit Union served all of Orange County and only specific cities in Los Angeles County. We are happy to now be able to serve both Orange and Los Angeles Counties.

Achieving excellence

Southland has once again received the “Award for Workplace Excellence” from Peter Barron Stark Companies. Part of being a great place to work is ensuring our Associates are provided with the best training to better serve our Members. To allow us to exceed your service expectations, the Credit Union closed its branches to hold a staff development day in June. Thank you for understanding the importance of training our staff.

Thanking our Members and communities

We recently completed our 2019 Member Relationship Survey, and we look forward to utilizing your responses to add value to your Membership. As Member-Owners, your input is key to making the Southland experience exceptional. Thank you for taking the time to submit your feedback.

To show appreciation for our Members, we are hosting several Member Appreciation days in our branches. Southland has taken on the role of The Official Credit Union of Summer! Visit SouthlandCU.org to find a calendar of events, and stop by one of our branches on a Member Appreciation Day to enjoy a cool summer treat on us!

Thomas G. Lent, CPA
President & CEO