Identity Theft Protection


As a Southland Credit Union Member, you receive complete identity theft restoration if identity theft strikes. To obtain these services after you discover you are a victim could cost hundreds, possibly thousands of dollars. Southland Credit Union provides this service to you for free! 


Free Protection Exclusively for Our Members... IDSafeChoice

Identity Theft is the fastest growing crime in the United States, impacting one of every 23 persons annually. It can occur without your knowledge and usually goes undetected for months, even years. Recovering your identity takes a significant investment in time and money to resolve. Due to the long lasting effects of this crime, it is important that you start a proactive approach to guarding your identity. A strong protection program can give you security and peace of mind. 


  • No registration is necessary—the benefit is automatic for Southland Members
  • One phone call to Southland Credit Union will put you in touch with the Victim Assistance Center
  • A Personal Recovery Advocate is assigned and starts recovery process within one business day
  • Three credit reports are reviewed with you
  • Fraud alerts are posted at all three credit bureaus
  • Your rights as a victim are explained
  • A Recovery plan is developed and documented for your review
  • Your Recovery Advocate contacts and works with all agencies, financial institutions and companies affected
  • Your Recovery Advocate completes and files all forms and follows up to make sure fraudulent activity is corrected
  • Your Recovery Advocate will contact you at 30, 60 and 90 days after case is closed to determine if there are any additional problems
  • The case remains on file for 36 months in case of re-occurrence
  • You may access educational information to help you protect yourself and your family from identity theft


To report an identity theft incident —(Southland & Harbor Members only)
Call Erick in Recovery Services at 800.426.1917 ext. 8720. Provide contact information and details why you think you are a potential victim of identity theft. A recovery advocate will be assigned and in-touch with you within one business day to begin the recovery process.

IDSafeChoice Plus

More than protection...
Monitor your credit report

The IDSafeChoice Plus Plan provides Members with a comprehensive package of services including: weekly Credit Monitoring, a yearly Credit Report, a Personalized Protection Plan, Fraud Alerts, a trained Recovery Advocate if victimized, and up to $20,000 in lost wage and expense reimbursement. The Family Plan extends protection and recovery services to family members, and provides you, the primary Member, and his/her spouse (or domestic partner) with a yearly credit report and weekly credit monitoring. 

Choose additional ID Theft Protection coverage to safeguard you and your family even more, Individual Plan and Family Plan available.

Enroll in IDSafeChoice Plus

Returning IDSafeChoice Plus Members: 
Logon to the Members Only website

Extra Coverage Protection Benefits:

  • Annual automatic full credit report to benchmark your credit standing
  • Continuous credit monitoring with weekly alerts of new or suspicious activity (family plan includes two individuals)
  • Up to $20,000 in reimbursement for expenses incurred in the recovery of your identity, including up to $5,000 per week in lost wages for you and each of your eligible dependents
  • Complete managed recovery for each of your dependents up to age 25
  • Monthly e-newsletters with scam alerts, news articles and protection tips
  • Risk assessment test and personalized protection plan
  • Access to member education site