Welcome Harbor Credit Union

Welcome Harbor Members! Please refer to your Member Conversion Guide for more details about your accounts and the services available to you upon conversion. For your convenience, Southland has summarized some of the highlights from the guide below. See the Important Updates section below for copies of letters and documents mailed to your home.

Conversion Timeline

March 29–30, 2018

  • Bill Pay capability will be removed from the Harbor Mobile App


March 30, 2018

  • Online banking transfers will no longer be available after 6 a.m.
  • Any online banking scheduled transfers will be complete by 12 p.m.
  • Online banking will no longer be available after at 6 p.m.
  • Carson branch will close at 6 p.m.
  • Telly the Teller will no longer be available after 6 p.m.
  • System integration will begin at 6 p.m.
  • Your ATM, Debit, and Credit cards will continue to work through conversion.


March 31 – April 1, 2018

  • Online or mobile banking will not be available.


April 2, 2018

  • You are now a Member on the SCU Core System and can now start to do all of the following:
    • Conduct business at all of SCU’s branch locations
    • Enroll for SCU eServices starting with online banking
    • Download SCU’s Mobile Banking App
    • Access your account information via telephone with Quickline

Telly the Teller

Telly the Teller will no longer be available after 6:00 pm on March 30, 2018. To access Southland’s phone teller service, call Quickline at 888.426.1918. You will be prompted to select a PIN the first time you call. Verification will require the primary Member’s Social Security Number for identification.


Credit Cards

Your HCU VISA Credit Card will remain the same as it is today and you can continue to use your existing card without interruption. Your VISA balances and details will not be available on Southland’s eBranch at the time of conversion. To access your VISA account details and to make payments, please refer to your mailed statements. Or, for payments, visit a Southland Credit Union branch, or call 800.426.1917. For access to transaction information by phone, call 866.820.6806. In the coming months, you will receive your Southland VISA credit card with EMV chip and online banking access. 


Online Banking

HCU members may enroll for Southland eBranch on April 2, 2018. Click here to register. 


Mobile Banking

On or after April 2, 2018, you can download the Southland mobile app and get mobile access to your accounts. Use your Southland eBranch login information to log in to the mobile app.


Download iPhone/iPad App       Download Android App


Bill Payment & Account Transfers

Transaction history prior to April 1, 2018, will not be available online. You can however, view transactions with eStatements. You will have a minimum of three months statements available in online banking. Please make a copy of your Harbor bill payees and account transfers. You may need this information to confirm payee details or reestablish transfers on your new Southland account.